SOVEREIGN TONE OF VOICE AND STYLE GUIDE
Sovereign Housing wanted to adopt a consistent tone of voice when dealing with its diverse range of audiences.
It felt that too many of its resident communications were too formal and too full of jargon.
I worked with the in house communication team at Sovereign Housing first to create the Sovereign tone of voice then write the comprehensive guide.
I also run training courses for Sovereign Housing employees on how to use the tone of voice in internal and external documents.
I would like more information on writing tone of voice guides